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Other PoliciesQuality and Service

Please Read Disclaimer

Thank you for your interest in the CMMC community. Please read our policies carefully.

We recommend contacting us if you have any questions before you purchase a service or for assistance if you experience any issues with a service transaction, including access to, upload or download of required materials.

Refund Policy

Thank you for joining the CMMC community. With regard to refunding of payments, we handle refunds on a case-by-case basis with the goal of resolving any request, issue or concern fair and reasonably.

We understand life happens and circumstances may prevent you from starting or even completing your membership applications within an appropriate timeline or a purchase was made accidentally. However, if you pay for services and fail to start or cancel a service for any reason within the thirty (30) days of your initial payment, you forfeit any payments received and no refunds will be issued.

  • Application fees are non-refundable
  • Refunds for any fee, except Application fees, requested within thirty (30) days shall be fully refundable upon review and approval by the CMMC-AB.
  • Fees paid shall only be transferable to another named person from the same organization only if related services have not commenced.

Renewal of Services

As a member, you are responsible for updating your application information and completing your timely payments before the end of the term membership expires. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If your information is not updated within the grace period, program access will be suspended and may result in you having to reapply to be reinstated.



Commitment to Usability

Accessibility for All

At the CMMC-AB, we’re committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, have full and equal access to our digital services. We follow ADA, 508 compliant, Web Content Accessibility Guidelines (WCAG) and use Accessible Rich Internet Application (ARIA) specifications in the comprehensive design of our website.

Website Compatibility

Our website is further tested and assured compatible with most major Internet browsers including Edge, Chrome, and Safari. may not perform optimally on Internet Explorer and older browser versions.